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Shopping at Uptown Country Home is simple, safe and secure. We value your privacy and will never share or sell your information to third parties.
ORDERING POLICY
ORDER ONLINE...
Browse our catalog online and purchase our products online using our secure server. Or if you have any questions email us at info@uptowncountryhome.com.
ONLINE ACCOUNT REGISTRATION...
Why would you want to register? Registering online makes your shopping experience quicker and easier. Your billing and shipping information is securely stored with us so you don't need to enter it every time you place an order. You will also be able to access your account, check the status of your orders, and your ordering history. Just click on the "My Account" link to get started.
ORDER BY PHONE...
We will be delighted to help you place an order by phone during our regular business hours: Monday - Friday 10:00 am to 5:30 pm (Central Time). Or leave us a message at your convenience: Toll Free 877-232-2042.
ORDER CONFIRMATION...
You will receive a confirmation of your order at the conclusion of your order process, as well as a confirmation email, including order number and an approximate total amount to be charged.
CHECK ORDER STATUS...
If you placed your order through an online account with a password, you may check the status of your order at any time simply by clicking on "My Account," signing in, then selecting the "View" button on the "Order History" page. You can also call 877-232-2042 during our regular business hours, or email us at info@uptowncountryhome.com.
Credit cards...
We accept the following methods of payment: Visa, MasterCard,Discover and American Express. Items are charged to your credit card when they ship. If an item is on back order, you will not be charged until the backordered item ships. Your freight charge will be pro-rated to the value of the shipment.
Sales taxes...
If you live in Texas you will be charged 8.25% Texas sales tax on your purchase..
UPTOWN COUNTRY HOME IS NOT RESPONSIBLE FOR PRICING ERRORS CAUSED BY SYSTEM MALFUNCTION.
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